Safety and child protection charter

1. Age rule

• You must be at least 13 to create an account. Below that, signup is refused and an existing account is deactivated.
• Between 13 and 14, a parent or legal guardian's consent is required. From 13 to 17, the account is a protected teen account.
• Everyone's date of birth is requested, never shown, and can't be changed without proof. Lying about your age leads to account closure.

2. Protecting minors

• An adult can't message a minor privately, and a minor can only message other minors privately.
• Disappearing messages (snaps) are disabled as soon as a minor is in the conversation.
• A minor can't share their phone number, address or email: such messages are blocked automatically.
• Token purchases are disabled for minors. Only adults can open a Teedaïk Class.
• On public certificates, only a minor's first name and last initial are shown.

3. What is forbidden

• Any sexual content involving a minor, and any attempt to approach a minor (asking for photos, secret meetings, private details). Zero tolerance.
• Insults, hurtful mockery and any form of verbal violence or harassment.
• Threats, glorifying violence and hate speech (origin, religion, gender, disability…).
• Sexual or pornographic content in public spaces (posts, comments, lives, groups).
• Scams: requests for money or codes, fake winnings, fake job offers.
• Impersonating someone, lying about your age, or creating a new account to get around a sanction.

4. Automatic detection

• Every message, comment, post, story, live or meeting chat is checked before it's published, including disguised words (l3tt3rs, s.p.a.c.e.s, repeated letters).
• Forbidden content is blocked before anyone sees it. Serious cases (minors, threats, hate) are automatically flagged to the protection team.
• Private conversations aren't read by humans, except when a message has been blocked or reported: only that excerpt is then reviewed.
• A robot can make mistakes: every heavy sanction is reviewed by a team member, and you can appeal via support.

5. Sanction scale

• Each message blocked for insults, threats or hate counts as a warning (over a rolling 30 days).
• 3 warnings: 24 hours without posting or messaging.
• 5 warnings: 7-day restriction and account review by the team.
• 8 warnings, or any approach to a minor: immediate 30-day restriction pending the team's decision.
• Permanent ban for serious offences. Acts that may be crimes can be passed on to the competent authorities.

6. Reporting

• The 🚩 Report button is on every profile. Your report stays confidential.
• Reports involving a minor go to the top of the team's queue.
• Repeated false reports are also sanctioned.

7. Data and privacy

• Only a short excerpt of the blocked message is kept, so a human can check it.
• Only authorised protection team members can access it, and each of their actions is logged.
• Your date of birth is only used to apply these protections. It's never public or sold.

Need help?

If someone makes you uncomfortable, don't reply: block them, report them and talk to a trusted adult. You did nothing wrong. To appeal a sanction, contact support from settings.